Terms of service

Terms of Service

Effective Date: May 13, 2026


 

 

1. Acceptance of Terms

By accessing or using our website and placing an order, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services. We reserve the right to update these Terms at any time, and your continued use of the site constitutes acceptance of any changes.


 

 

2. About Us

We are a direct-to-consumer Colombian coffee company selling specialty roasted coffee products online. These Terms govern all purchases, interactions, and use of our website and services.


Business Name: Be Capi Café Website: becapicafe.com Contact Email: info@becapicafe.com 


 

 

3. Eligibility

You must be at least 18 years of age to place an order through our website. By using our site, you represent and warrant that you meet this age requirement and that all information you provide is accurate and complete.


 

 

4. Products & Descriptions

We make every effort to accurately describe our coffee products, including origin, roast level, flavor profile, and weight. However, we do not warrant that product descriptions, images, or other content are completely accurate, current, or error-free. Natural variations in agricultural products mean that flavor profiles may vary slightly between batches.


We reserve the right to limit the quantity of any product, discontinue any product at any time, and refuse service to anyone for any reason.


 

 

5. Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. In the event of a pricing error, we will notify you and give you the option to confirm your order at the correct price or cancel it for a full refund.


We accept the following payment methods: Visa, Mastercard, Discover, AMEX, Apple Pay, Google Pay, PayPal, and ACH. Payment is due in full at the time of purchase. We use secure, third-party payment processors and do not store your full payment card details.


 

 

6. Orders & Cancellations

Once an order is placed, it enters our fulfillment queue and may be roasted and/or shipped promptly. Cancellation requests must be submitted via email to info@becapicafe.com as soon as possible. We will make every effort to accommodate cancellations, but we cannot guarantee cancellation once an order has been processed or shipped.


We reserve the right to cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. In such cases, a full refund will be issued. 


 

 

7. Shipping & Delivery

We ship to addresses within the United States. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, customs, or other factors outside our control.


Risk of loss and title for products pass to you upon delivery to the carrier. If your order is lost in transit, please contact us at info@becapicafe.com, and we will work with the carrier to resolve the issue.


 

 

8. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which is incorporated into these Terms by reference. Please review that policy before placing an order.


 

 

9. Subscriptions

If you enroll in a subscription service, you authorize us to charge your payment method on a recurring basis at the selected frequency. You may cancel your subscription at any time by contacting us at info@becapicafe.com before your next billing date. Cancellations made after a billing date has processed will take effect for the following cycle. We reserve the right to modify, suspend, or discontinue subscription offerings at any time with reasonable notice.


 

 

10. Intellectual Property

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of Be Capi Café or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.


 

 

11. User Conduct

By using our website, you agree not to:


  • Use the site for any unlawful purpose

  • Attempt to gain unauthorized access to any part of the site or its systems

  • Transmit any harmful, offensive, or disruptive content

  • Engage in any activity that could damage, disable, or impair the site or its infrastructure

  • Scrape, harvest, or collect data from the site without permission


 

 

12. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our site, you consent to the data practices described in our Privacy Policy.


 

 

13. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.


 

 

14. Limitation of Liability

To the fullest extent permitted by applicable law, Be Capi Café shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the order giving rise to the claim.


 

 

15. Indemnification

You agree to indemnify and hold harmless Be Capi Café, its officers, employees, and agents from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your use of the site, your violation of these Terms, or your violation of any third-party rights.


 

 

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New York City.


 

 

17. Dispute Resolution

We encourage you to contact us first at info@becapicafe.com to resolve any concerns informally. If a dispute cannot be resolved informally, both parties agree to attempt mediation in good faith before pursuing litigation.


 

 

18. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after any changes constitutes your acceptance of the revised Terms.


 

 

19. Contact Us

If you have any questions about these Terms, please contact us:


Email: info@becapicafe.com Website: becapicafe.com